With the NHS being stretched considerably in terms of its budget and increasing pressure placed upon its staff, any strategies that can improve time efficiency and streamline the patient experience are hugely beneficial to both the NHS and the patient. In this interview, Hilary Baker, of University College London Hospitals NHS Foundation Trust, London, UK, outlines the experience of her center in setting up a one-stop multispecialty enhanced recovery clinic for patients undergoing radical cystectomy, highlighting the benefits of this to improving the patient experience as a whole. This interview was recorded at the UK Oncology Nursing Society (UKONS) Annual Conference 2017 in Harrogate, UK.