Integrating technology into healthcare service delivery can improve patient experience whilst improving efficiency. In this interview, Pamela Rose, Macmillan Lung Cancer Clinical Nurse Specialist, of NHS Lanarkshire, East Kilbride, UK, discusses her work investigating the use of technology in the delivery of supportive care to lung cancer patient. She highlights the results observed in terms of patient preference for telephone vs. face-to-face consultation, and how this impacted time efficiency and patient care. This video was recorded at the British Thoracic Oncology Group (BTOG) Annual Conference 2018, held in Dublin, Ireland.
Technology in the supportive care of lung cancer patients: patient preference and impact on time efficiency
